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Effective Date: February 23, 2026
Introduction
Welcome to Bila Academy (“we,” “our,” “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bila-academy.com (the “Site”), including any other media form, media channel, mobile website, or mobile application related or connected thereto.
Bila Languages Academy is located in Algeria. By using our Site, you agree to the collection and use of information in accordance with this policy.
What Information We Collect
We collect various types of information from and about users of our Site, including:
Personal Information You Provide to Us
- Names (first and last name)
- Email addresses
- Phone numbers
- Physical addresses (billing and shipping)
- Payment information (processed securely through PayPal - we do not store credit card details)
- Gender
- Date of birth
- Social media account links
- Photos/files you upload to our platform
- Any other information you choose to provide through forms
Information Collected Automatically
When you access our Site, we automatically collect certain information, including:
- IP addresses
- Browser type and device information
- Cookies and tracking data (see our Cookie Policy section below)
- Usage data about how you interact with our Site
How We Collect Your Information
We collect information through:
- Account creation - when you register for an account
- Contact forms - when you reach out to us
- Newsletter signup - when you subscribe to our communications
- Course enrollment and purchases - when you buy our courses or digital products
- Advertising forms - when you inquire about advertising opportunities
- Rating and review forms - when you provide feedback
- Automatic tracking technologies - including cookies and analytics tools
- Communications - when you contact us via email or phone
How We Use Your Information
We use the information we collect for various purposes, including:
- Order fulfillment - processing your purchases and delivering digital products
- Account management - creating and maintaining your account
- Customer support - responding to your inquiries and requests
- Marketing communications - sending you information about courses, promotions, and updates (you may opt out at any time)
- Service improvement - analyzing how users interact with our Site to enhance user experience
- Personalization - tailoring content and recommendations to your interests
- Security - protecting our Site and users from fraudulent or unauthorized activity
- Legal compliance - fulfilling our legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
We use:
- Essential cookies - necessary for the operation of our Site
- Analytics cookies - to understand how visitors interact with our Site
- Functionality cookies - to remember your preferences
- Marketing cookies - to deliver relevant advertisements
Third-Party Services
We use the following third-party service providers:
Payment Processing: PayPal – When you make a purchase, your payment information is processed by PayPal. We do not store your full payment information on our servers. Please review PayPal’s Privacy Policy for information about how they handle your data.
Analytics: Google Analytics – We use Google Analytics to understand how visitors use our Site. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to our Site. We use this information to improve our Site. Google Analytics collects only the IP address assigned to you on the date you visit our Site. For more information, please review Google’s Privacy Policy.
Data Retention
We will retain your personal information for lifetime or as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you request deletion of your information, we will delete your personal data from our active databases. However, some information may be retained in our backup files for legal or technical reasons.
Your Data Protection Rights
You have the following rights regarding your personal information:
- Access - You have the right to request copies of your personal data we hold.
- Rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure - You have the right to request that we erase your personal data, under certain conditions.
- Restriction of processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Data portability - You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
- Object to processing - You have the right to object to our processing of your personal data, under certain conditions.
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.
Children's Privacy
Our Site collects information from parents or legal guardians who enroll their children in our courses. We do not knowingly collect personal information directly from children under the age of 13 without parental consent. If you are a parent or guardian and you are aware that your child has provided us with personal information without your consent, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by:
- Sending an email to the email address associated with your account
- Posting the new Privacy Policy on this page
- Updating the "Effective Date" at the top of this Privacy Policy
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Third-Party Links
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: bila.academy.official@gmail.com
- Phone: +213550088634
- Address: Bila Languages Academy, Algeria
By using our Site, you acknowledge that you have read and understood this Privacy Policy.
